Important update from NIXI (National Internet Exchange of India) — please read if you own a .IN, .CO.IN, .ORG.IN, .NET.IN, .FIRM.IN, .IND.IN, or .BHARAT domain.
What's Changing?
NIXI, the official government-backed body that manages all Indian domain extensions, has made identity verification (e-KYC) mandatory for every registrant. This applies to:
- New domain registrations
- Domain renewals
- Any changes to WHOIS/contact information
This is a regulatory requirement from NIXI — it is not something Bluechipspace has added, and it is not optional.
Who Needs to Verify?
Anyone who owns a domain ending in:
.in · .co.in · .org.in · .net.in · .firm.in · .ind.in · .gen.in · .भारत (.bharat)
If you registered or renewed one of these domains through Bluechipspace, you (or your organization's authorized contact listed on the domain) will need to complete verification.
How Does Verification Work?
Your domain is registered through our backend partners — (Registrar) — NIXI-accredited registrars, and handle the e-KYC process directly.
Here's the important part: you do not need to log in to your Bluechipspace client area to complete this. The verification link is sent straight to the email address listed as the registrant contact on your domain.
Step-by-Step Process
- Check your email inbox (and spam/junk folder). You will receive a verification email. It may come from Registrar or Digio (a government-approved e-KYC verification partner) and may be branded with the Bluechipspace name.
- Click the verification link in the email. This will take you to a secure consent screen (powered by Digio or a similar government-approved provider).
- Authorize the verification. You'll be asked to check a consent box agreeing to share your identity details for domain verification purposes.
- You'll be redirected to DigiLocker. DigiLocker is the Government of India's official digital document wallet under the Digital India initiative.
- Log in to DigiLocker.
- If you already have a DigiLocker account, log in using your Aadhaar-linked mobile number and OTP.
- If you don't have an account, you can sign up instantly using your 12-digit Aadhaar number.
- Choose your ID document and consent to share it.Accepted documents typically include:
- Aadhaar Card
- PAN Card
- Passport (required for foreign nationals/entities, along with additional documentation proving a legitimate India connection)
- Submit. Once approved, your domain's verification status will update automatically. There is nothing further you need to do on our end.
Why Is This Necessary?
NIXI introduced mandatory e-KYC to:
- Reduce fraudulent and fake domain registrations
- Ensure WHOIS records accurately reflect real registrants
- Improve trust and security across the Indian domain ecosystem (.IN / .BHARAT)
⚠️ What Happens If I Don't Verify?
If verification is not completed within the deadline stated in your notification email (typically 7–15 days from registration, renewal, or the compliance notice being sent):
- Your domain will be placed on Server Hold
- Your website and any email services tied to the domain will stop working
- The domain is not deleted — it remains locked until verification is completed, but your site/services will be down until then
There is no cost to complete e-KYC — it is a free, government-mandated identity check.
Frequently Asked Questions
Q1: I got an email from "Digio" or "ResellerClub" about my domain — is this spam?
No. This is a legitimate part of the mandatory NIXI verification process. Do not ignore it. If you're ever unsure whether an email is genuine, contact our support team before clicking anything, and we can confirm it for you.
Q2: I never received a verification email. What should I do?
This usually means the registrant email address on file for your domain is outdated, incorrect, or the email landed in spam. Open a support ticket with us and we'll check/update your registrant contact details so the verification email can be resent.
Q3: I'm a foreign national/business without Aadhaar. How do I verify?
Foreign registrants must submit a verified passport copy along with documentation proving a legitimate business or personal connection to India. Please open a support ticket and we'll guide you through the exact documents required.
Q4: Does this need to be done every year at renewal?
Typically, if your WHOIS details haven't changed since your last successful verification, you will not need to re-verify. NIXI may still conduct random compliance checks. If your contact details change, verification will be required again.
Q5: Will Bluechipspace ever ask me for my Aadhaar number, OTP, or DigiLocker password directly?
No — never. All verification happens on the official DigiLocker portal (digilocker.gov.in) or through Digio's secure consent screen. Bluechipspace and Other Registrar will never ask you to email, message, or share your Aadhaar number, OTP, or DigiLocker login credentials directly. Only enter these details on the official DigiLocker site after being redirected there through the verification link.
Q6: My domain is already on Server Hold. What now?
Complete the verification link from your email as soon as possible. Once approved by NIXI/the registrar, the hold is lifted automatically — there's typically no need to contact support, but you're welcome to open a ticket if the hold isn't released within 24–48 hours of successful verification.
Need Help?
If you have any questions, aren't sure whether an email is genuine, or haven't received your verification link, please open a support ticket with us and our team will assist you directly.
This article will be updated if NIXI changes any part of the verification process.