Knowledgebase

Set up your G Suite Gmail in Outlook. First, sign in to the Google Admin console and confirm your settings.

Confirm settings in the Google Admin console

1. In the Google Admin console, go to Apps > G Suite.
2. Make sure Calendar, Directory, Drive and Docs, and Gmail have a Service Status of ON for everyone.
3. In Apps > G Suite > Settings for Gmail > Advanced settings, make sure Enable G Suite Sync for Microsoft Outlook is selected.
4. On the Google Admin Security page, make sure Enable API access is selected.
5. In Apps > G Suite > Settings for Directory, make sure Enable contact sharing is selected.
6. In Apps > G Suite > Settings for Drive and Docs, make sure Allow users to access Google Drive with the Drive SDK API is selected.

Install G Suite Sync for Microsoft Outlook

1. On the Install GSSMO page, expand I'm installing GSSMO myself. Select GSSMO download page.
2. On the G Suite download page, choose Download G Suite Sync, choose Run, and then choose Yes to allow the app to make changes.
3. When installation has finished, choose Close.
4. In the Google sign-in dialog box, sign in to Google G Suite Sync with your G Suite credentials, and then choose Continue.
5. Select your account, and then choose Allow.
6. Under Create a G Suite profile in Microsoft Outlook, leave the Import data from an existing profile check box cleared, and then choose Create profile.
7. On the setup confirmation page, choose Start Microsoft Outlook.
8. On the Microsoft 365 confirmation page, choose Accept and start Outlook.
9. After your contacts, calendar, and email have synchronized with Outlook, choose Close.